Shipping Policy
Thank you for choosing Theonlinestore for your online shopping needs. We are committed to providing you with the best possible shopping experience, including efficient and reliable shipping services. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Process
All orders placed on Theonlinestore are processed within 2 to 3 business days, excluding weekends and public holidays. Once your order is processed, it will be handed over to our shipping partner, Shiprocket, for delivery.
2. Delivery Timeframe
Our standard delivery timeframe is 2 to 7 business days from the date of order processing. However, please note that delivery times may vary depending on factors such as your location, shipping method chosen, and any unforeseen circumstances such as natural disasters or public holidays.
3. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on the Shiprocket website or through the tracking link provided in the email.
4. Shipping Partners
We partner with Shiprocket, a trusted logistics provider, to ensure that your orders are delivered safely and efficiently. Shiprocket offers nationwide coverage and reliable shipping services to ensure timely delivery of your packages.
5. Shipping Charges
We offer free shipping on all orders above a certain threshold. For orders below this threshold, a flat shipping fee will be applied at checkout. The shipping charges will be clearly indicated during the checkout process for your reference.
6. International Shipping
At the moment, Theonlinestore only offers shipping within India. We do not currently offer international shipping services. We apologize for any inconvenience this may cause and appreciate your understanding.
7. Shipping Address
Please ensure that you provide accurate and complete shipping information when placing your order to avoid any delays or delivery issues. We are not responsible for any delays or undelivered packages due to incorrect or incomplete shipping addresses provided by the customer.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:
Phone: +91 9911222199
Email: vinodsitara@gmail.com
Country: India